— CASE STUDY 03 • REVENUE STRATEGY
When product is right, pricing is not.
03
$5 K+
TARGET CONTRACT VALUE
Hybrid
PRICING ARCHITECTURE
110%+
NET REVENUE RETENTION PATH
A blockchain-native legal-tech platform: AI document generation, Web3 e-signature, on-chain dispute resolution, with real demand and a price no investor could underwrite. Left alone, it would have raised on a model that fell apart in diligence. We rebuilt the economics before the pitch.
01 The diagnosis
The brief was pricing. The problem was architecture. Per-seat pricing would underprice heavy enterprise users and overprice light ones; churn at the bottom, margin erosion at the top. Pure usage-based pricing would solve that but produce unpredictable bills that enterprise procurement cannot sign off on. And at $20,000+ annual contracts, anything outside a buyer's procurement template would not be negotiated down; it would be deferred indefinitely
02 The architecture
A hybrid: a seat-based floor that gives procurement a predictable minimum, plus a usage-based expansion layer tied to the two metrics that track the value delivered: document volume and AI query consumption. The floor was anchored to the real cost-to-serve; the expansion captured upside without an open-ended ceiling. Three tiers, each built to fit a recognisable procurement template, so no buyer had to invent a new approval category.
The technology was always fundable. The revenue model was not.
03 The buyers
In parallel, we mapped three buyer profiles: the cross-border law firm, the multi-jurisdiction corporate legal team, the financial-services firm needing smart-contract documentation, to the tier each would convert into, the objections each would raise in procurement, and the ROI narrative most likely to close.
04 The outcome
The founders walked into enterprise demos with pricing stress-tested against their cost stack and built to survive procurement at the contract values they were targeting. More importantly, the unit economics were now underwritable, a defensible floor, a calculable expansion rate, and a credible path to net revenue retention above 110%, the metric that separates a SaaS business worth funding from one that merely adds logos.
The alignment between what the product does, what it costs to deliver and what customers will pay is not a pricing exercise. It is the foundation of a raise, built before the first investor conversation.
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